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| 6hr's down NO response to my support ticket or email
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| Hosting Type: VPS Hosting - Linux - European (EU) |
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I got an email a few days ago saying my VPS would be down for 45-60 mins do them upgrading to Gb Ethernet. My server has been down for 6hr's now and I have gotten NO response to my support ticket or email's.
First, no upgrade should cause a VPS to go off-line. FanaticalVPS should have all the servers hosted on Linux KVM/Proxmux/libVirt so my VPS would simply be live migrated over to a different server.
FanaticalVPS is NOT production quality. You should never host anything on FanaticalVPS. They do not have their infrastructure setup properly, so they can not back up any service up-time claims they may have. 6hr's down is not 99% up-time by any stretch of the imagination. Only use FanaticalVPS for Test/Demo servers.
I am extremely dissatisfied with the service and would never recommend them to anyone. |
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